Dyson CameraJet Vanishes From Stores After Leak and Battery Failure Reports

Summary

Dyson spent six years and secured 38 patents developing the $499, roughly $500, CameraJet, unveiled by James Dyson in Paris and launched in US stores September 8, 2026. The brush combines brushing and water flossing, as Waterpik Sonic-Fusion 2.0 already does, but adds a macro camera and Gap Optical Targeting trained on 470,000 dental images to identify gaps within 100 milliseconds and direct fluid from a 12.5-milliliter reservoir. Complaints started September 9, citing water in the battery compartment and failures within 30 seconds. Consumer Reports’ unit died within 24 hours. Numerama found French sales stopped by September 11, and US, UK and Singapore availability disappeared by September 15, weeks after the Paris launch.

Liv Thomas, Dyson’s head of Beauty Communications, denies a recall, attributes the disappearance to strong global demand and production scaling, and says stock will return in the coming weeks. Dyson separately identified one component issue in a small number of early batches, isolated them and is assisting customers, but would not say where CameraJet remains available, when shipments stopped, what failed, what symptoms it causes, how many units are affected or why no formal recall was issued. Reddit users report multiple failures, including two UK-bought devices that lasted two weeks and could not be returned without packaging.

iFixit CEO Kyle Wiens suspects waterproofing tolerances or adhesive curing disrupted by shipping heat or humidity. Ripcord Designs founder Adam Toner, whose consultancy has worked with Formula One Management and Panasonic, says battery-compartment water could explain charging, overheating and startup failures, possibly caused by a gasket or O-ring. Wiens says Dyson should improve repairability, replacement-parts access and repair information. The defect’s scale and CameraJet’s return date remain undisclosed.