How to Check If Your ChatGPT, Claude or Perplexity Account Was Hacked
TechCrunch explains how to spot and remove suspicious sessions on ChatGPT, Claude and Perplexity, then secure access using MFA or emailed login codes.
Summary
TechCrunch cybersecurity reporter Lorenzo Franceschi-Bicchierai’s August 15, 2026 guide says OpenAI’s ChatGPT, Anthropic’s Claude and Perplexity accounts can be breached like other online services. He recommends unique passwords stored in a password manager and multi-factor authentication. ChatGPT and Perplexity support MFA, while Claude uses passwordless emailed sign-in links. All three provide session removal, but their visibility and recovery controls differ.
On ChatGPT’s computer browser interface, Settings, Security and Login, then Active Sessions shows logged-in devices and permits individual or universal logout. Changing the password requires logging out, selecting Log in, Forgot password and Continue, then entering an emailed six-digit code and a new password, or following the email’s reset link. Claude’s Settings and Account page lists Active sessions; users can open an unknown session’s three-dot menu to Log out or Terminate, or log out every device. Reentry uses an emailed link because Claude has no passwords. Perplexity shows neither logged-in devices nor locations, so users must open All settings, choose Sign out of all sessions and confirm. They can return with an emailed unique six-digit code or the email’s Sign in button.
Positives
- ChatGPT and Perplexity support MFA, adding a second login check if a password is stolen.
- ChatGPT lists active devices and lets users revoke one unknown session or log out everywhere.
- Claude lists active sessions and offers individual termination plus logout across all devices.
- Perplexity can invalidate every session, then restore access through an emailed six-digit code or direct sign-in link.
Risks & concerns
- ChatGPT, Claude and Perplexity accounts remain targets for unauthorized access like other online services.
- Claude offers no MFA or password rotation because access depends on emailed login links.
- Perplexity does not reveal logged-in devices or locations, forcing worried users to sign out every session.
- ChatGPT requires users to log out before changing a password through email-based recovery.