Thursday, August 27, 2026
Tech Beat
Topic

AI Help Desk

1 story tagged AI Help Desk, newest first.

Aug 20, 2026, 2:42 PMEnterprise AI and IT Service Management

Serval Catalyst Launches Proactive AI Agents to Fix IT Before Tickets

Serval launches Catalyst, an AI super agent that finds IT automation opportunities, builds governed workflows and fixes problems before tickets are filed.